What should I bring with me when I come for a scheduled office appointment?

• Referral letter from GP, family physician or other doctor
• Medicare card, DVA card, pension card
• Have your Private Hospital Insurance information with you
• Reports, X-rays, MRI's, CT scans etc and any other relevant information

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Medical specialists only accept referred patients. This is to ensure that the specialist you are seeing is appropriate for you and your condition. Medicare only pays on a service provided by a specialist when a current referral is submitted to the specialist.

How can my family doctor help me to obtain specialist medical care?

Before seeing a Medical specialist you should talk to your GP who will advise on whether specialist care is appropriate and what type of specialist care is relevant. Your GP and Specialist work hand in hand in providing you with continuity of care.

What should I expect during first visit?

During your initial visit, the doctor will discuss the relevant test/s or procedure you may require regarding your medical condition. They may do a physical examination and ask you relevant questions to gain a history and devise a medical plan with regards to your requirements. If further tests are needed then it will be discussed with you and when the results are collected and a diagnosis is reached the appropriate treatment will be discussed.